icon_zoom

CRM Optimization

Service Overview

We support optimization of actions based on customer movements in website/app management and sales activities.

Service Features

Examples

EC Company 1

Target company's issues

Of the 1,400 organizations listed on the EC site, it was unclear which ones to focus sales efforts on.

Implementation of pluszero

KGIs and KPIs were set, KPIs were visualized using Tableau, and organizations were scored based on KPIs to visualize their priority as sales destinations.

EC Company 2

Target company's issues

Had not been able to manage the site in a way that would improve the profitability.

Implementation of pluszero

We built and implemented a site management logic that maximizes the sum of the current year's expected earnings plus the following year's Life Time Value.

Currency Exchange Machine Manufacturers

Target company's issues

The company had not been able to establish an operation to operate the money changer with a small number of people.

Implementation of pluszero

Based on the daily changing exchange rates and the number of times money is filled, we implemented a mechanism to optimize the rates of the money changers so that the expected revenue is maximized.

Healthcare companies

Target company's issues

The company had not been able to visualize the effects of implementing the health-related solutions it was providing.

Implementation of pluszero

Set the medical cost reduction effect and healthy life expectancy as KPIs, and developed a quantitative method for measuring the effect.